
Pet transport
Whether you are relocating permanently or are living overseas for a few months, maybe even a year, travelling with pets can be a complicated and worrying process. Let our experienced team take the stress away. At Extrordinair, we aim to make the transportation of your pets as stress-free as possible for both your pet and yourself.


Edinburgh Animal Receiving Centre for pets
Extrordinair operates the Edinburgh Airport Animal Receiving Centre (ARC), providing efficient and compliant entry for pets arriving in Scotland.
- Fully approved by APHA, DEFRA
- Expert customs clearance and veterinary checks
- Secure and comfortable facilities to minimise stress on pets
- Fast processing to ensure swift transportation
By working with trusted airlines, regulatory authorities, and specialist handlers, we make pet transport simple, compliant, and hassle-free.

Pet import services
Importing a pet into the UK requires careful planning to ensure a smooth and compliant entry process. Whether you are relocating with your pet, returning to the UK after time abroad, or bringing in a newly purchased pet, it is important to understand the customs requirements, VAT regulations, and necessary documentation.


Entering by Border Control Post
If your pet falls into one of the following situations, it will need to go through a Border Control Post and have a veterinary check on arrival:
- You’re buying a puppy, kitten, dog or cat from abroad
- You’re rehoming a dog or cat from abroad
- Your pet is not travelling within five days of your own journey
- You are travelling with more than five pets and are not attending or training for a competition, show or sporting event.
In these cases, your pet must be accompanied by an Annex I GB Health Certificate, as required under the Pet Travel Scheme.

Pet export services
When traveling to other countries with your pet, we can guide you through country regulations, arrange the necessary permits, and offer extras like overnight boarding and a pet taxi. We help with vet checks, book flights on trusted airlines, and provide IATA-approved travel kennels. We also handle all customs paperwork, and as a licensed IATA cargo agent, we issue our own air waybills—no middleman needed.


Selecting the right kennel
When travelling with your pet, it’s important you have the right travel kennel. Check our hints and tips on how to make sure you get the right travel kennel for your pet and get them accustomed to it before their journey.


Ready for your pet’s journey?
If you have a question or would like to learn more about the options and requirements, ask our team for support with your upcoming travel arrangements for your pet! With over 30 years experience we know we can provide the ultimate comfort and reassurance when travelling with your pet.