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Pet transport

Whether you are relocating permanently or are living overseas for a few months, maybe even a year, travelling with pets can be a complicated and worrying process. Let our experienced team take the stress away. At Extrordinair, we aim to make the transportation of your pets as stress-free as possible for both your pet and yourself.

Edinburgh Animal Receiving Centre for pets

Extrordinair operates the Edinburgh Airport Animal Receiving Centre (ARC), providing efficient and compliant entry for pets arriving in Scotland.

  • Fully approved by APHA, DEFRA
  • Expert customs clearance and veterinary checks
  • Secure and comfortable facilities to minimise stress on pets
  • Fast processing to ensure swift transportation

By working with trusted airlines, regulatory authorities, and specialist handlers, we make pet transport simple, compliant, and hassle-free.

Pet import services

Importing a pet into the UK requires careful planning to ensure a smooth and compliant entry process. Whether you are relocating with your pet, returning to the UK after time abroad, or bringing in a newly purchased pet, it is important to understand the customs requirements, VAT regulations, and necessary documentation.

Entering by Border Control Post

If your pet falls into one of the following situations, it will need to go through a Border Control Post and have a veterinary check on arrival:

    • You’re buying a puppy, kitten, dog or cat from abroad
    • You’re rehoming a dog or cat from abroad
    • Your pet is not travelling within five days of your own journey
    • You are travelling with more than five pets and are not attending or training for a competition, show or sporting event.

In these cases, your pet must be accompanied by an Annex I GB Health Certificate, as required under the Pet Travel Scheme.

Pet export services

When traveling to other countries with your pet, we can guide you through country regulations, arrange the necessary permits, and offer extras like overnight boarding and a pet taxi. We help with vet checks, book flights on trusted airlines, and provide IATA-approved travel kennels. We also handle all customs paperwork, and as a licensed IATA cargo agent, we issue our own air waybills—no middleman needed.

Selecting the right kennel

When travelling with your pet, it’s important you have the right travel kennel. Check our hints and tips on how to make sure you get the right travel kennel for your pet and get them accustomed to it before their journey.

Pivo travelling to Spain

“Pivo and I are finally settling in to our new life in Spain!! Thank you so much for your excellent and friendly service. It made a daunting prospect for us, relatively easy. Much appreciated.”

Alasdair Bruce
Edingburgh to Spain

Dot travelling to Chicago

“Dot arrived safely in Chicago thanks to you and your great team! It is a pleasure doing business with you and I can’t tell you the peace of mind that comes with working with your company. I’ll be back to Scotland in July and look forward to using your excellent services again.”

Jennifer
Edingburgh to Chicago

Turvey & Topsy travelling to Sweden

“Thank you for all your help and for making the whole process a lot easier and less stressfull”

Turvey & Topsy
Edingburgh to Sweden

Cocker Spaniels from South Africa

“We Flew our Cocker Spaniels from South Africa to Scotland. Extrordinair arranged everyting for us, we didn’t do a thing.
They phoned to say my babies had arrived and then drove them all the way to my housein Glasgow. My dogs arrived clean, happy, healthy and I could tell the gentlemen who looked after them loves animals, he had walked my dogs and given them water.
excellent exceptional service. Many thanks.”

Dale
Johannesburg to Edingburgh

Blue travelling to Norway

“Just wanted to say a massive ‘thank you’ and really appreciate the efforts of Extrodinair for getting my dog Blue safely to Norway. Valentinas did an outstanding job of answering my 1 million questions (or pretty close) both honestly and promptly. He also made it very difficult for me to doubt that Extrordinair knew what they were doing – which they do and more! Extrordinair will definitely be the only company I use for Blue, should I need it in the future.”

Chris
Edinburgh to Norway

Ready for your pet’s journey?

If you have a question or would like to learn more about the options and requirements, ask our team for support with your upcoming travel arrangements for your pet! With over 30 years experience we know we can provide the ultimate comfort and reassurance when travelling with your pet.