Pet import
Importing a pet into the UK requires careful planning to ensure a smooth and compliant entry process. Whether you are relocating with your pet, returning to the UK after time abroad, or bringing in a newly purchased animal, it is important to understand the customs requirements and necessary documentation.
Scotland’s Animal Receiving Centre
Extrordinair operates the Edinburgh Airport Animal Receiving Centre (ARC), providing the entry process for pets and animals arriving in Scotland. Here, we ensure a smooth transition through customs and veterinary checks.
Does your pet need to go through the border control post?
If your pet or animal falls into one of the following categories, it must be processed at a Border Control Post and undergo a veterinary inspection:- You are purchasing a puppy, kitten, dog, or cat from a non-UK country.
- You are rehoming a dog or cat from a non-UK country.
- Your pet is not travelling within five days of your own travel.
- You are travelling with more than five pets and you are not attending or training for a competition, show or sporting event.
UK pet import regulations per country
Pet import and export rules vary by country, with specific health requirements, quarantine policies, and customs procedures to follow. Extrordinair provides expert guidance to ensure your pet meets all entry and exit requirements. Explore our country list for detailed regulations or contact us for support.
Pet taxi service
Our pet taxi service takes the stress out of travel for both you and your pet. We can collect your pet before their flight or bring them home after they arrive in Edinburgh. If you’re on the same flight, we’ll deliver them to your door while you head home to unpack. We even offer short waits or boarding if you need a bit more time. Whatever works best for you and your pet.
Bringing pets into the UK: Choose your situation
For owners transferring residency from non-UK countries
Pet owners relocating to the UK from can apply for Transfer of Residency (ToR) relief before arrival to avoid import VAT. If a ToR reference number is unavailable at arrival, VAT must be paid but can be reclaimed once issued. Applying in advance helps prevent delays and extra costs.
For UK Residents returning with their Pets from another country
For UK residents returning with their pets from a non-EU country no VAT is required if you can provide proof that your pet left the UK with you within the last three years (such as an export Air Waybill) and proof of UK residency.
For those visiting the UK with their pets
For those visiting the UK with their pets, a temporary import customs entry is required, along with proof of your pet’s departure date from the UK.
For pets owned for less than six months or changing ownership
If you are purchasing a pet abroad or you are travelling with a pet you have owned for less than six months, 20% VAT will be payable on both the transport and arrival costs as well as the pet’s value.
30+ years of care for animals
For over 30 years, we’ve been helping pet owners, breeders, and animal organisations move animals safely and responsibly. We’re proud to meet the highest industry standards as members of BIFA, IATA, and IPATA, and as a certified Authorised Economic Operator (AEO). Our focus is on giving you a reliable, caring service you can feel confident in.
Ready for your pet’s journey?
If you have a question or would like to learn more about the options and requirements, ask our team for support with your upcoming travel arrangements for your pet! With over 30 years experience we know we can provide the ultimate comfort and reassurance when travelling with your pet.