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Scotland’s Animal Receiving Centre (ARC)

Extrordinair operates the Edinburgh Airport Animal Receiving Centre (ARC), providing the entry process for pets and animals arriving in Scotland. Approved by APHA (Animal and Plant Health Agency) and DEFRA (Department for Environment, Food and Rural Affairs), we ensure a smooth transition through customs and veterinary checks.

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One of the UK’s largest Animal Receiving Centres

Airport ARC play a key role in handling pet and animal arrivals from around the world. Our facility is equipped to manage a high volume of animal movements, providing secure, comfortable spaces for pets before they are reunited with their owners.

In-house customs expertise

We have our own customs team to manage all import and export procedures for pets and animals arriving in Scotland.

Airlines approved for pet transport to Edinburgh

With flexible yet efficient pick & pack and fully tracked pet transports, we ensure optimal support – even in busy seasonal periods.

List of airlines
  • Air Canada
  • Atlantic Airways
  • Emirates 
  • KLM 
  • Lufthansa 
  • Qatar Airways
  • Turkish Airlines 
  • Thomson (TUI) 
  • WestJet

What does the Animal Receiving Centre do?

• Airlines notify Edinburgh’s ARC at least 24 hours before arrival to reserve accommodation for your pet.
• Veterinary paperwork and microchip checks are completed.
• Customs documentation is processed for all pets arriving into Edinburgh
• Once all checks are cleared, pets are customs released and reunited with their owners within three hours of arrival.

What you need to arrange before arrival

To prevent delays, please arrange the following before arrival to ensure compliance:

  • Send EU Pet Passport or GB Pet Health Certificate
  • Send the Rabies certificate (and blood test certification, if required)
  • Send the details of your travel arrangements

Important

To comply with UK Pet Travel Scheme regulations, you must travel within five days of your pet. If you are not travelling within five days of your pet, don’t worry – Extrordinair also operates the Border Control Post for animals at Edinburgh Airport.

For full entry requirements, visit our Pet Travel Scheme page.

Visit Pet Travel Scheme page

Pivo travelling to Spain

“Pivo and I are finally settling in to our new life in Spain!! Thank you so much for your excellent and friendly service. It made a daunting prospect for us, relatively easy. Much appreciated.”

Alasdair Bruce
Edingburgh to Spain

Other pet journeys

Dot travelling to Chicago

“Dot arrived safely in Chicago thanks to you and your great team! It is a pleasure doing business with you and I can’t tell you the peace of mind that comes with working with your company. I’ll be back to Scotland in July and look forward to using your excellent services again.”

Jennifer
Edingburgh to Chicago

Other pet journeys

Turvey & Topsy travelling to Sweden

“Thank you for all your help and for making the whole process a lot easier and less stressfull”

Turvey & Topsy
Edingburgh to Sweden

Other pet journeys

Cocker Spaniels from South Africa

“We Flew our Cocker Spaniels from South Africa to Scotland. Extrordinair arranged everyting for us, we didn’t do a thing.
They phoned to say my babies had arrived and then drove them all the way to my housein Glasgow. My dogs arrived clean, happy, healthy and I could tell the gentlemen who looked after them loves animals, he had walked my dogs and given them water.
excellent exceptional service. Many thanks.”

Dale
Johannesburg to Edingburgh

Other pet journeys

Blue travelling to Norway

“Just wanted to say a massive ‘thank you’ and really appreciate the efforts of Extrodinair for getting my dog Blue safely to Norway. Valentinas did an outstanding job of answering my 1 million questions (or pretty close) both honestly and promptly. He also made it very difficult for me to doubt that Extrordinair knew what they were doing – which they do and more! Extrordinair will definitely be the only company I use for Blue, should I need it in the future.”

Chris
Edinburgh to Norway

Other pet journeys

Ready for your pet’s journey?

If you have a question or would like to learn more about the options and requirements, ask our team for support with your upcoming travel arrangements for your pet! With over 30 years experience we know we can provide the ultimate comfort and reassurance when travelling with your pet.
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